Consultancy & Strategy
It is vital that Digital Strategy is fully integrated, connects and engages customers, and delivers an enhanced brand experience. As such, our clients increasingly require us to work with their teams on developing their digital strategy. The process entails gaining a clear insight into assets, intelligence and data, allowing us to build a full understanding of their objectives and of what success looks like.
We then advise and develop the customer journey, data collection points, technology requirements and creative platforms.
Design & Build
VIVID most often work at the outset of a defined project, with the client, architect and design agency. There are 3 phases within Design and Build:
- Concept Design Brief & Technical Feasibility
- Scheme Design, Detailed Design & Specification
- Tender Management, Installation & Commissioning
Given the specialism, VIVID also provide full installation services if required.
Supply & Installation
VIVID can provide full supply and installation services covering all elements of system design – from display technologies such as large scale video walls, through to interactive components, custom fit outs, networking and cable terminations and sound installations. We can also supply and install equipment for an existing design system.
Our team are well versed in the requirements of the installation of technology within a high-end retail environments ensuring seamless results each and every time. All our projects are managed by fully accredited project managers and engineers.
Support & Maintenance
VIVID know the demands within the retail sector, and our support teams deliver 24-7/365.
We are set up to provide full on-going maintenance and operational support on each installation we undertake. This ranges from remote monitoring and reporting right through to on-site staff dedicated to the servicing and on-going operation of the installation.
Retail Events & Campaigns
Retail Events encompass any activity that contributes to the engagement of and promotion to the shopper, whether in store or online. Events can take a myriad of forms: trunk shows, runway events, staff events or VIP events, product announcements, concession spaces, store openings, brand launches, celebrity appearances, special offers, promotions, general communications. All these shopper communication triggers need to be digitally integrated. VIVID ensures short term and long term events are supported by the right digital platforms and infrastructures.